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Released: 3/1/2022
Nearly 1 Million NJ E-ZPass Transponders
to be Replaced in 2022
NJ E-ZPass mailing out new transponders to replace ones with aging batteries
Nearly 920,000 NJ E-ZPass transponders are being replaced as the devices near the end of their battery life.
"Approximately 47,000 of the nearly one million transponders belong to motorists crossing Delaware River Port Authority Bridges," said DRPA Chief Financial Officer James White. "These transponders are nearly a decade old, and we are taking a proactive approach in replacing these units before they stop working properly."
The average battery life of the transponders is between eight and 10 years.
Between now and the end of 2022, a transponder replacement kit will be mailed directly to the address of the NJ E-ZPass account holder. The kit includes the replacement transponder(s) and a return postage paid envelope to return old transponder(s). The new transponders will look very similar to the old ones and will renew battery life for more than a decade.
Accounts need to be active and in good-standing to be eligible for a replacement; dormant (12 months inactive) accounts will not be swapped.
The goal of the replacement program is to make travel more convenient and minimalize inconvenience to customers.
"We appreciate everybody who crosses the DRPA bridges," said DRPA CEO John Hanson. "Whether you use E-ZPass or cash lanes, we ask you to observe the speed limit. Keep yourself safe and everybody else safe."
Current E-ZPass account holders with account questions may call 1-888-AUTO-TOLL (1-888-288-6865) or visit the NJ E-ZPass Customer Service Center conveniently located at the base of the Ben Franklin Bridge in Camden, New Jersey. To enroll in E-ZPass, visit www.ezpassnj.com.
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